Local Move

The following paragraph contains recommended questions a customer should ask when considering which moving company to hire.

All moving companies create their own prices, payment terms, and policies which vary from one to the other. It is important to do your research regarding moving companies and compare several companies service options, their pricing, and performance records. When you hire a moving company, it is best you are make your decision based on careful research – not the pricing alone.

  • Is your company licensed?
  • How can I, the customer, check if you are licensed?
  • Is your company an agent or a broker?
  • Is a deposit required to book a move?
  • Is the deposit refundable?
  • Can I make changes to my inventory or moving date after the deposit has been made?
  • Will you provide me with a written estimate of my move?
  • Is your estimated price guaranteed?
  • Is your estimated total calculation of my moving experience guaranteed?
  • What type of estimates do you provide?
  • What is the difference between a “binding” and “non-binding” estimate?
  • What does the estimate include?
  • How do you calculate the total charge of the move?
  • Must I be present on the day of the pick up?
  • Must I be present on the day of the delivery?
  • Can I pay for the move with a credit card?
  • How long will the delivery of my belongings take?
  • Can I cancel my move after I receive an estimate?
  • Will your company use subcontractors?
  • Will your moving company charge extra for packing materials?
  • Are there any items which the company is not allowed to move/transport?
  • What valuation options are available to me?
  • What if I cannot afford to pay the final bill in full at the delivery site?

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    Questions to ask a moving company

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